Enterprise Deployment Disasters: Why Good Technology Still Fails in 2025 For decades, companies have poured billions into enterprise systems like ERP, CRM, and HR platforms. Yet, in 2025, large-scale deployments still routinely fail, exceeding budgets, falling behind schedule, and ultimately disappointing stakeholders. Despite decades of lessons learned and technological advancements, the same fundamental challenges persist. This isn't a technology problem; it's a people and process problem. Here’s why these same disasters keep happening, and what can be done to fix them. Common Persistent Challenges Resistance to Change: Employees often resist new systems due to unfamiliarity, fear of job disruption, or a preference for existing processes, impacting system adoption and effectiveness. This "historical objection" to new ways of working is a significant hurdle. Data Migration and Quality Issues: Migrating inaccurate, duplicate, or incomplete data from legacy systems c...
Navigating the Shifting Sands: Why IT Leaders Must Overcome Knowledge Inertia Imagine a seasoned SaaS consultant confidently pitching features that are already outdated. This isn't a hypothetical scenario; it’s a symptom of a pervasive problem in the tech world: Knowledge Inertia. This is the tendency for individuals and organizations to cling to familiar, often obsolete, information and practices. It's not just an individual failing; it's an organizational challenge that stifles innovation, creates a competitive disadvantage, and causes professionals to fall off the "knowledge cliff"—the perilous gap between what we think we know and the reality of current best practices. As a veteran IT executive and consultant with nearly three decades in the industry, I've seen firsthand the crippling effects of clinging to the past. This post will dissect Knowledge Inertia, explore its roots, and offer actionable insights for IT leaders to cultivate the agility needed f...